Privacy Policy

At Eduints, we respect your privacy and aim to keep the handling of your personal information simple, transparent and secure.

This Privacy Policy explains how Eduints (“Eduints”, “we”, “us” or “our”) handles information when you visit our website, create an account, purchase a course, use our learning platform, communicate with us or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge this Privacy Policy.

1. Information We Collect

We collect information that is reasonably necessary to provide and manage our Services.

Depending on how you use Eduints, this may include:

Information You Provide

This may include your:

• name;
• email address;
• mobile number;
• account details;
• course and purchase information;
• assessment and learning information;
• certificate and completion information;
• information you provide when contacting us; and
• other information you voluntarily provide to us.

Payment Information

Payments may be processed through third-party payment providers.

Eduints may receive limited transaction information such as payment status, transaction reference, amount and date.

Where payment details are handled directly by a payment provider, Eduints does not need to receive or store sensitive payment credentials such as card security codes, banking passwords or payment PINs.

Technical Information

When you use our website or platform, certain basic technical and usage information may be processed to help us operate, secure and improve the Services.

This may include information relating to your device, browser, session, usage and technical performance.

We do not use such information to unnecessarily identify or personally profile visitors.

2. How We Use Information

We may use information to:

• create and manage your account;
• provide access to courses and learning materials;
• process and confirm purchases;
• provide assessments and issue certificates;
• maintain learning and completion records;
• respond to enquiries and provide customer support;
• send important service and transaction-related communications;
• improve courses, content, features and user experience;
• maintain platform reliability and security;
• prevent fraud, misuse and unauthorized access;
• process refunds, disputes and payment-related matters;
• meet legal, regulatory and accounting requirements; and
• protect the rights, property and interests of Eduints, our users and others.

We use information only for legitimate and relevant purposes connected with our Services.

3. Information Required for Our Services

Certain information is necessary for us to provide particular Services.

For example, an email address may be required to create an account, provide course access, send important account information or issue a certificate.

If required information is not provided, we may not be able to provide the relevant Service or functionality.

4. Cookies and Similar Technologies

Eduints may use cookies and similar technologies to keep the website and learning platform working properly, remember preferences, improve performance, understand general usage and help maintain security.

Some of these technologies may be provided by trusted service providers who help us operate the website and Services.

You may manage cookies through your browser or device settings. Disabling certain cookies may affect some website functionality.

Where consent is required under applicable law, we will obtain the appropriate consent.

5. Course and Learning Information

When you use our learning Services, we may maintain information such as:

• courses purchased or accessed;
• course progress;
• assessment participation and results;
• completion status;
• certificate details; and
• other information reasonably necessary to provide and maintain the learning experience.

This information helps us provide the Services, maintain accurate learning records, support users and verify certificates.

6. Certificates and Verification

Eduints may provide a certificate verification facility.

Where available, a person who has access to a valid certificate, verification link or QR code may be able to verify limited certificate information, such as the learner’s name, course, certificate number, issue date, completion status or assessment result, as applicable.

Only information reasonably required for verification will be made available through such a facility.

7. Communications

We may contact you regarding:

• purchases and payments;
• account activity;
• course access;
• assessments;
• certificates;
• important service updates;
• security matters;
• customer support; and
• changes to our policies or Services.

Where permitted by applicable law, we may also send information about new courses, offers or other Eduints services.

You may opt out of promotional communications using the unsubscribe option provided in the relevant communication or by contacting us.

Essential service-related communications may continue where necessary.

8. Sharing Information

We may share information with trusted service providers where reasonably necessary to operate Eduints.

These may include providers supporting:

• payment processing;
• website and platform hosting;
• authentication and account management;
• email and communications;
• video and content delivery;
• analytics and performance;
• cybersecurity and fraud prevention;
• customer support; and
• other essential business operations.

We may also disclose information where required or permitted by applicable law, including to courts, regulators, government authorities or law-enforcement agencies.

We do not sell your personal information as a standalone product or business asset to third parties for their own independent sale or resale.

9. Service Providers

Some services used by Eduints may be operated by third-party providers.

Such providers may process information on our behalf to perform specific functions.

We take reasonable steps to use service providers that are appropriate for the services they provide. Their own terms and privacy policies may also apply to information they process independently.

10. Data Security

We take reasonable measures to protect information against unauthorized access, misuse, loss, alteration or disclosure.

These measures may include access controls, authentication, secure systems, monitoring, backups and other appropriate safeguards.

However, no online service can guarantee absolute security.

You are also responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods to:

• maintain course and certificate records;
• complete transactions;
• comply with legal, tax or accounting obligations;
• resolve disputes;
• prevent fraud and misuse; or
• protect our legal rights and systems.

When information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymize or securely dispose of it.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• request access to information concerning you;
• request correction of inaccurate information;
• request deletion where legally available;
• withdraw consent where processing is based on consent; and
• raise a complaint regarding the handling of your personal information.

Requests can be sent to: info@eduints.com

We may take reasonable steps to verify requests before acting on them.

Some requests may be declined or limited where retention or processing is required or permitted by applicable law.

13. Consent and Withdrawal

Where we rely on consent to process personal information, consent will be obtained in an appropriate manner.

You may withdraw consent where applicable by using the available mechanism or contacting us at: info@eduints.com

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

Where certain information is necessary to provide a requested Service, withdrawing consent may affect our ability to continue providing that Service.

14. Children’s Privacy

Eduints is primarily intended for users who are legally capable of entering into transactions and using the Services.

Where our Services are used by children or where applicable law requires special protections for children’s information, we will follow the requirements applicable to such processing.

Where parental or guardian consent is legally required, we will seek to implement the appropriate process.

We do not knowingly seek to collect unnecessary personal information from children.

15. Legal and Regulatory Requirements

We may collect, use or retain information where reasonably necessary to:

• comply with applicable law;
• respond to lawful requests;
• prevent fraud or unauthorized activity;
• protect the security of the Services;
• enforce our Terms & Conditions; or
• establish, exercise or defend legal rights.

16. International Processing

Some technology and service providers supporting Eduints may operate or store information outside India.

Where information is transferred or processed outside India, Eduints will take such steps as may be required under applicable law.

17. Third-Party Links

Our website or Services may contain links to third-party websites, platforms or services.

Eduints is not responsible for the privacy practices of third parties.

We recommend reviewing the privacy policy of any third-party service before providing information directly to it.

18. Business Changes

If Eduints is involved in a merger, acquisition, restructuring, financing, sale of assets or other business transaction, information may be transferred as part of that transaction, subject to applicable law.

Where required, appropriate notice will be provided.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices or applicable law.

The updated version will be published on this page with a revised “Last updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.

20. Contact Us

For privacy-related questions, requests or complaints, please contact:

Email: info@eduints.com

Please include sufficient information for us to understand and respond to your request.